AI consulting / process improvement

Less manual work.
More room to serve customers.

I help small businesses simplify the work behind the scenes with practical AI, clearer processes, and human oversight.

Four connected servicesFour interactive examples
Services

Where I can help

Start with one workflow. Find the delays, then use AI where it helps.

01 / TRANSFORM

AI process transformation

Map the work, find the delays, and design a simpler process with clear human decisions.

Outputs: process map, use-case priorities, implementation plan
Explore process transformation →
02 / OPTIMIZE

AI workflow optimization

Simplify intake, data entry, routing, and follow-up with tools your team can use.

Outputs: workflow design, focused pilot, handoff steps
Try workflow optimization →
03 / GOVERN

AI governance and adoption

Set practical rules for review, sensitive data, exceptions, and human approval.

Outputs: review rules, ownership, escalation path
Explore governance and adoption →
04 / IMPROVE

AI continuous improvement

Track time, errors, and follow-up so the workflow keeps improving after launch.

Outputs: measures, review cadence, improvement backlog
Explore continuous improvement →
Example case / 01

Inside the workflow

See how a customer request can move from inbox to follow-up.

Example case · interactive walkthrough

Summit Home Services

A customer message becomes a service category, a follow-up task, and a reply draft for a person to review.

Try the intake example ↗
IntakeRoutingCRM recordsHuman approval
Summit / intake studio
Incoming message
Water in laundry room

“A pipe burst and water is flooding our laundry room in Sacramento. Please call as soon as possible.”

Structured result
ServicePlumbing
UrgencyEmergency
LocationSacramento
Assigned toUrgent dispatch
CRMContact details
Follow-upReview task
Reply drafted → employee review required
Four request typesUrgent, quote, missing details, and spam
Clear routingService and urgency in one view
Human reviewReply drafts reviewed before use
About Andy

Make more room for what matters.

Hi, I'm Andy. I've worked with Fortune 100 teams across business operations, analytics, and process improvement, and I hold an MBA from UC Davis. I help small business owners simplify the work behind the scenes so they have more time for customers and growth.

Contact

Tell me what is slowing your team down.

Share your situation and the best way to reach you. I'll review your note and follow up.

I'll use these details to respond to your inquiry.